Salesforce Certified User Experience Designer Free Questions - Part 3
Question No : 31) Service agents are complaining that the new custom object to track reservation has too many fields and is duttering their layouts. All of the fields are necessary, but they would like to display fields and sections of the record as individual components on the page layout with visibility depending on where they are in the reservation process. Which feature should be recommended?
A. AppExchange Apps
B. Dynamic Forms
C. Process Builder
D. In-App Prompts
Question No : 32) Cloud kicks wants to incorporates human-centered design across its organization Which two practices should be adopted
A. Including innovative ideas to showcase technology
B. observing user behavior
C. putting oneself in the situation of the end-user
D. creating requirements based on business leaders priorities
Question No : 33) A UX Designer is creating a custom To-Do List component to replace the standard Salesforce one. Their developer is using a parent-child Lightning Web Component (LWC) structure to build the component, creating a parent component for the list and a single repeated child component for each To-Do Item within the list. Which two impacts of the LWC’s Shadow DOM should be considered when designing or developing the stylesheetsfor these components? Choose 2 answers
A. Any needed Saleforce Lightning Design System (SLDS) classes and styles must be imported into both the parent list and child items.
B. The CSS styles defined in the parent list component are not shared with the child items.
C. Any custom shared between the list and child items should be imported from a shared CSS file.
D. The CSS style defined in the parent list component are inherited by the child items
Question No : 34) During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reports using the global search bar. What should be done to improve theirexperience?
A. Make the global search bar bigger on every page.
B. Update the Home page with access to commonly used reports.
C. Add the Daily Task component to the Home page.
D. Create a mood board to communicate the visual style of the UI.
Question No : 35) A UX Designer has been asked to improve Salesforce adoption among sales representatives at Cloud Kicks. After conducting stakeholder and userinterviews, the designer finds there is no clear, consistent sales process. What should the designer do next?
A. Tell the customer they need to improve operations before any work can be done.
B. Log the findings and move forward with presenting possiblesolutions.
C. Recommend Field Level Validation to ensure users are entering the correct data.
D. Conduct a workshop with stakeholders to align on the current state and build consensus.
Question No : 36) A UX Designer wants to explore sample code for Lightning components and see how changing to code affects the visual appearance in real time, without deploying any code to aSalesforce org. Which two resources should help accomplish this? Choose 2 answers
A. Lightning Design System Website
B. Local Development Server
C. Lightning Web Component Recipes App
D. Develop Center’s Lightning Component Library
Question No : 37) A UX Designer wants to understand the mental model of employees who have requested a new internal community, The brief specifies what the employees should be able to do on the site, but the designer needs to suggest a suitable architecture. Which technique should be used?
A. User Test
B. Cognitive Walkthrough
C. Tree Testing
D. Card Sorting
Question No : 38) Cloud Kicks (CK) is going to conduct some interviews surveys with users to better understand their Purchasing habits. CK’s UX Designer wants to get the most accurate view of customers’ purchasing behaviors using these research methods. Which two response biases should the designer be aware of when interviewing or surveying users? Choose 2 answers
A. Social Desirability Bias
B. Randimized Bias
C. Objectivity Bias
D. Recency Bias
Question No : 39) An organization must be digitally accessible to enable social opportunity. What are three core principles of Web Content Accessibility Guidelines (WCAG)? Choose 3 answers
A. Delightful
B. Robust
C. Abundant
D. Operable
E. Understandable
Question No : 40) A UX designer wants to quickly mock up salesforce user interface experiences using a collection of prebuilt components. The designers needed salesforce lighting design systems(SLDS) resources for their designs and prototypes such as base components tokens and designs patterns Which tool or installation should best support their needs?
A. Lighting design systems zip
B. sketch plugin
C. lighting design systems unmanaged package
D. SLDS validator
Question No : 41) Which visual design elements should be used in corporate style and branding guidelines?
A. Typography. Color, Imagery
B. A/BTesting, Heuristics, Dairy Studies
C. Sketching, Wireframes, Storyboards
D. User Stories, Scenario, UX Reviews
Question No : 42) A UX designer is creating a customer to-dolist component to replace the standard salesforce one. Their developer is using a parent child lighting web component (LWC) structure to build the component, creating a parent component for the list and single repeated child component for each to do item with in list which to impact of the LWCs shadow DOM should be consider when designing or developing the style sheets for these components
A. Any needed salesforce lighting design system (SLDS) classes and styles must be imported into both the parents listand child items
B. the css styles defined in the parent list component are not shared with child items
C. any custom styles shared between the list and child items should be imported from a shared css file
D. the css style defined in the parent list component are inherited by child item
Question No : 43) Which two resource of the Salesforce Lightning Design System (SLDS) could be used to make custom application look, act,and sound like Salesforce? Choose 2 answers
A. Full functional components
B. Blueprints and tokens
C. In-App Guidance
D. Guidelines for voice and tone
Question No : 44) Cloud kicks wants toincorporate human-centered design across its organization. Which two practices should be adopted?
A. Including Innovative ideas to showcase technology
B. Observing user behavior
C. Putting oneself in the situation of the end user
D. Creating requirementsbased business leaders’ priorities
Question No : 45) Cloud kicks has identified that its users are having difficulty figuring out where to look on a web page due to the number of design elements. Which three considerations should be made to improve the visual hierarchy of the page? Choose 3 answers
A. Grouping proximity and common regions
B. Scale using relative size to signal importance
C. Continuity keep all typeface the same size
D. Proportion, keep all element a similar size
E. Color and contract, saturation between theelements
Salesforce User Experience Designer Answers