SAP Service Cloud Version 2 Demo Questions
When you're studying for SAP Service Cloud Version 2 exam, it's important to know what kind of questions to expect. This way, you can focus your studies on the areas that will be covered on the C_C4H56I_34 exam.
To help you out, we've compiled a list of SAP Service Cloud Version 2 Certification sample questions and answers which will help you a lot in the exam.
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SAP Service Cloud Version 2 Certification questions can help you clear the exam by providing you with an opportunity to practice what you have learned. Additionally, C_C4H56I_34 certification questions can help to identify any areas where you may need additional study. By taking the time to review certification questions, you can improve your chances of passing the exam. If you're preparing for SAP Service Cloud Version 2 certification exam, one of the best ways to study is by answering practice questions. This will give you a good idea of what to expect on the actual SAP Service Cloud Version 2 exam. Furthermore, by familiarizing yourself with the format and types of questions, you can optimize your study time and improve your chances of passing the exam.
C_C4H56I_34 Certification questions can help you clear the exam by testing your knowledge of the material. By answering questions, you can see where you need to brush up on your understanding of the concepts. In addition, answering questions can help you identify any areas where you may need more study.
SAP Service Cloud Version 2 Sample Questions:
Question: 1) How can service agents create cases? (2 correct)
1.) In Agent Desktop, click the Create button (+) and select Case.
2.) In the Account General facet, Create button (+) and select Case.
3.) In the Related Service Object facet of registered products, Create button (+) and select Case.
4.) In the case worklist, Create button (+) and select Case
Question: 2) What information can be maintained in the Related Objects facet of a case? (3 correct)
1.) Registered products
2.) Installed bases
3.) Installation points
4.) Registered products and installed bases related to the account only
5.) Products
Question: 3) Which of the following blocks are available in the validation editor? (2 correct)
1.) Workflow
2.) Message
3.) Action
4.) Condition
Question: 4) You have determined that one of your products has a known fault. You want to ensure that all cases with that product are automatically assigned to the escalation team. Which feature in SAP Service Cloud Version 2 would you use to do this?
1.) Notifications
2.) Case routing
3.) SLA
4.) Service categories
Question: 5) Which elements can be used to determine the reaction time in Service Level Agreements? (2 correct)
1.) Priority
2.) Sales contract
3.) Case types
4.) Maintenance plan
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