Books/Study Material - SAP Service Cloud {C_C4H510_21}
Get all the books from the SAP Learning Hub. These books are very important if you want to clear SAP Service Cloud Certification Exam (C_C4H510_21).
This SAP Service Cloud certification material will help you to prepare for exam C_C4H510_21.
You can download following Books for 100 days in this course after enrolling:
- SAP Learning hub C4H440 - SAP Cloud for Customer Administration pdf
- SAP Learning hub C4H510 - SAP Service Cloud pdf
You can check out Certification questions from below link:
C_C4H510_11 Certification Questions
SAP Service Cloud Certification Syllabus:
| Service Objects | > 12% |
| Service Elements and Notification | 8% - 12% |
| Personalization and Extensibility | 8% - 12% |
| Reporting | 8% - 12% |
| Basic Setup Settings | 8% - 12% |
| Data Management | 8% - 12% |
| Service Business Process | 8% - 12% |
| Communication Channel and Knowledge Base | 8% - 12% |
| Maintenance Plan | < 8% |
| User Management | < 8% |
| Contracts and Ticket Hierarchy | < 8% |
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