FAQ - SAP Certified Associate - Business User - SAP Commerce Cloud

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Here we are listing all SAP Certified Associate - Business User - SAP Commerce Cloud Frequently Asked Questions. These are mostly asked when appearing for SAP Commerce Cloud Business User Exam. Once you go through it, this will help you to better prepare for exam.
What are the total questions for the C_C4H32_2411 exam?
80 questions
What is the cost of C_C4H32_2411 exam or SAP Commerce Cloud Business User certification fees?
200 USD if you purchase CER001 (1 attempt) and 500 USD if you purchase CER006 (6 attempts).
What is the passing percentage for SAP Commerce Cloud Business User exam?
63 Percentage
What is the duration of exam C_C4H32_2411?
180 mins
What are the topics covered in exam C_C4H32_2411?
| Product Content Management | 11% - 20% |
| Web Content Management | 11% - 20% |
| Commerce | 11% - 20% |
| Order Management and Customer Support | 11% - 20% |
| Integrations | < =10% |
| Essential Foundations | 21% - 30% |
What books/courses needs to be read for exam C_C4H32_2411?
- Understanding the Purpose of SAP Commerce Cloud, its Components and User Roles
- Managing Products in the Backoffice Product Cockpit
- Creating and Configuring Web Content for SAP Commerce Cloud
- Exploring the Fundamentals of Setting up and Running SAP Commerce Cloud in a B2B Environment
- Configuring Essential Tasks in SAP Commerce Cloud via the Backoffice Administration Cockpit
- Enabling AI-Based Personalized Product Recommendation with Intelligent Selling Services
- Transforming Search Dynamics using Search Service and Intelligent Search in SAP Commerce Cloud
- Creating Promotions and Coupons in SAP Commerce Cloud
- Utilizing SAP CX AI Toolkit for SAP Commerce Cloud
Where to get Study Material and books for C_C4H32_2411?
You can check here the learning journey provided by SAP here Configuring SAP Commerce Cloud.
In how many languages C_C4H32_2411 exam available?
English
What is the level of SAP Commerce Cloud Business User exam?
Associate
What is the process to register C_C4H32_2411 exam?

- Go to training.sap.com and register with your E-Mail id.
- Confirm your email address and finish the registration.
- If you are planning to take only this exam, then you need to buy for Single attempt subscription which is CER001. CER001 giver 12 months period in which you can schedule the C_C4H32_2411 exam.
- Search for product CER001 on SAP website and add it to cart and do the checkout.
- If you are planning to do multiple SAP certifications, then you should consider buying CER006 product. CER006 also gives 12 months period in which you can schedule maximum 6 exams.
- Once you have purchased either CER001 or CER006, you will get access to SAP certification hub.
- Click on your profile icon and select "Access purchased Subscriptions":
- Go to SAP certification hub. click on "Exam Dashboard". Next, click on "Schedule an exam" and you are good to go.
- Successful completion will make you receive an SAP Certification digital badge for your accomplishment.
How is the exam conducted?
SAP C_C4H32_2411 Certification exam is remotely proctored via a webcam on your PC or laptop, and you can schedule your exam 24/7 via Certification Hub.
Do I need to go someplace to take the C_C4H32_2411 exam?
No, exams are available online 24/7 and each exam is proctored remotely. You can take exams anywhere in the world as long as you have an Internet connection and a laptop or desktop computer with a webcam.
Do I need to be alone to take exam?
Yes, phone should also be switched off. Your exam supervisor or examiner will ask you to rotate your webcam around the room prior to beginning your SAP Certification exam. Please ensure the area contains only permitted items approved by your exam supervisor. Whiteboards and bulletin boards must be cleared, erased, or covered, unless they are facing away from you. All cell phones, tablets, and other communication or recording devices must be removed from the computer area.
Can I take SAP C_C4H32_2411 Certification exam on a tablet computer?
No, tablets are not supported.
What do I receive after successful completion of exam?
Successful examinees receive an SAP Certification digital badge for their accomplishment.
What is the benefit of taking the exam?
- Gain a highly recognized accreditation of excellence.
- Differentiate yourself in the labour market.
- Validate your skills to execute with confidence.
- Possibility to attain higher wages and billable rates with a highly valued credential.
Can I retake for SAP Commerce Cloud Business User exam, if fail?
You can attempt C_C4H32_2411 exam 2 more times. If in worst case, you still could not clear the exam after 2 times, then you will have to wait for next version of exam to arrive.
What topics are covered in Understanding the Purpose of SAP Commerce Cloud, its Components and User Roles?
- Describing SAP Commerce Cloud Essentials: Purpose, Structure, and User Roles
- Working with Products in the Backoffice Product Cockpit
- Building a Business-to-Consumer (B2C) Webstore
- Working in the Backoffice Administration Perspective as a Business User
- Configuring Search Experience
- Managing Promotions and Coupons
- Fulfilling Orders
- Assisting Customers
What topics are covered in Managing Products in the Backoffice Product Cockpit?
- Managing Products in the Backoffice Product Cockpit
- Managing the Product Hierarchy
- Editing Products in Bulk
- Adding Properties to Products
- Assigning Prices to Products
- Managing Media Assets
- Managing Variant Products
- Bundling Products in the Product Cockpit
What topics are covered in Creating and Configuring Web Content for SAP Commerce Cloud?
- Analyzing The Theory Of SAP Commerce Cloud Web Content Management
- Learning the Foundation of Being a Web Content Manager
- Improving Your Web Content Manager Skills via SmartEdit’s Advance Edit Mode
- Optimizing CX on the Storefront by Using Personalization Options
What topics are covered in Exploring the Fundamentals of Setting up and Running SAP Commerce Cloud in a B2B Environment?
- Setting up the Merchant Organisation and Customer Specific Thresholds
- Managing the Customer Sales Organisation in SAP Commerce Cloud
- Purchasing and Selling on the SAP Commerce Cloud B2B Storefront
- Pairing SAP Commerce Cloud with Procurement Systems using PunchOut
What topics are covered in Configuring Essential Tasks in SAP Commerce Cloud via the Backoffice Administration Cockpit?
- Configuring Essential Functionality in Backoffice
- Managing Users and Their Access Rights and Restrictions
- Ensuring that Business Users Enter Valid Values in SAP Commerce Cloud User Interfaces
- Working with Workflows
- Automating Actions in SAP Commerce Cloud
What topics are covered in Enabling AI-Based Personalized Product Recommendation with Intelligent Selling Services?
- Introducing Intelligent Selling Services for SAP Commerce Cloud
- Connecting SAP Commerce Cloud and Intelligent Selling Services for SAP Commerce Cloud
- Creating Product Recommendations of Intelligent Selling Services for SAP Commerce Cloud
- Demonstrating Monitoring and Reporting Support of Intelligent Selling Services for SAP Commerce Cloud
What topics are covered in Transforming Search Dynamics using Search Service and Intelligent Search in SAP Commerce Cloud?
- Exploring SAP Commerce Cloud, Search Service
- Unveiling Search Service in SAP Commerce Cloud
- Integrating AI-Driven Intelligent Search in SAP Commerce Cloud
What topics are covered in Creating Promotions and Coupons in SAP Commerce Cloud?
- Mastering Promotions in SAP Commerce Cloud
- Boosting Promotions with Coupons in SAP Commerce Cloud
- Executing Promotions in Special Scenarios
What topics are covered in Utilizing SAP CX AI Toolkit for SAP Commerce Cloud?
- Introducing SAP CX AI Toolkit for SAP Commerce Cloud
- Connecting SAP CX AI Toolkit with SAP Commerce Cloud
- Navigating SAP CX AI Toolkit Within SAP Commerce Cloud
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C_C4H32_2411 FAQ | C_C4H32_2411 detail | C_C4H32_2411 study material