FAQ - SAP Certified Product Support Specialist - SAP Commerce Cloud

Here we are listing all SAP Certified Product Support Specialist - SAP Commerce Cloud Frequently Asked Questions. These are mostly asked when appearing for SAP Commerce Cloud Exam. Once you go through it, this will help you to better prepare for exam.

What are the total questions for the E_C4HYCP_12 exam?

40 questions

What is the cost of E_C4HYCP_12 exam or SAP Commerce Cloud certification fees?

200 USD if you purchase CER001 (1 attempt) and 500 USD if you purchase CER006 (6 attempts).

What is the passing percentage for SAP Commerce Cloud exam?

60 Percentage

What is the duration of exam E_C4HYCP_12?

90 mins

What are the topics covered in exam E_C4HYCP_12?

- Configuration, (> 12%) => Configure the SAP Commerce Suite and its extensions and modules; resolve compilation issues, and customize the cockpits in the SAP Commerce Suite.
- Product Support Processes, (> 12%) => Identify the scope of SAP Product Support and SLAs, and describe Product Support processes (i.e. incident escalation, bug fix and patch process).
- Troubleshooting, (> 12%) => Troubleshoot issues with the SAP Commerce Suite (i.e. databases, clusters and cockpits).
- Integration, (> 12%) => Connect the omni-commerce capabilities of SAP Commerce Cloud with other SAP products
- General Support, (> 12%) => Use the different features, extensions and add-ons of the SAP Commerce Suite; use other platform Core features.
- Performance, (8% - 12%) => Analyze and improve overall system performance, and troubleshoot performance issues and identify bottlenecks.

What books needs to be read for exam E_C4HYCP_12?

Please refer learning hub SAP commerce material.

Where to get Study Material and books for E_C4HYCP_12?

You can check on learning hub SAP Commerce Cloud books.

In how many languages E_C4HYCP_12 exam available?

English

What is the level of SAP Commerce Cloud exam?

Specialist

What is the process to register E_C4HYCP_12 exam?

• Go to training.sap.com and register with your E-Mail id.
• Confirm your email address and finish the registration.
• If you are planning to take only this exam, then you need to buy for Single attempt subscription which is CER001. CER001 giver 12 months period in which you can schedule the E_C4HYCP_12 exam.

• Search for product CER001 on SAP website and add it to cart and do the checkout.
• If you are planning to do multiple SAP certifications, then you should consider buying CER006 product. CER006 also gives 12 months period in which you can schedule maximum 6 exams.

• Once you have purchased either CER001 or CER006, you will get access to SAP certification hub.
• Click on your profile icon and select “Access purchased Subscriptions” as shown below:

• Go to SAP certification hub. click on “Exam Dashboard”. Next, click on “Schedule an exam” and you are good to go.

• Successful completion will make you receive an SAP Certification digital badge for your accomplishment.

How is the exam conducted?

SAP E_C4HYCP_12 Certification exam is remotely proctored via a webcam on your PC or laptop, and you can schedule your exam 24/7 via Certification Hub.

Do I need to go someplace to take the E_C4HYCP_12 exam?

No, exams are available online 24/7 and each exam is proctored remotely. You can take exams anywhere in the world as long as you have an Internet connection and a laptop or desktop computer with a webcam.

Do I need to be alone to take exam?

Yes, phone should also be switched off. Your exam supervisor or examiner will ask you to rotate your webcam around the room prior to beginning your SAP Certification exam. Please ensure the area contains only permitted items approved by your exam supervisor. Whiteboards and bulletin boards must be cleared, erased, or covered, unless they are facing away from you. All cell phones, tablets, and other communication or recording devices must be removed from the computer area.

Can I take SAP E_C4HYCP_12 Certification exam on a tablet computer?

No, tablets are not supported.

What do I receive after successful completion of exam?

Successful examinees receive an SAP Certification digital badge for their accomplishment.

What is the benefit of taking the exam?

• Gain a highly recognized accreditation of excellence.
• Differentiate yourself in the labour market.
• Validate your skills to execute with confidence.
• Possibility to attain higher wages and billable rates with a highly valued credential.

Can I retake for SAP Commerce Cloud exam, if fail?

You can attempt E_C4HYCP_12 exam 2 more times. If in worst case, you still could not clear the exam after 2 times, then you will have to wait for next version of exam to arrive.

How can I get the practice questions for exam E_C4HYCP_12?

Practice questions are very important to understand the pattern of exam. You can check E_C4HYCP_12 practice questions here.

How to get SAP Commerce Cloud certification dumps?

Check it out here: E_C4HYCP_12 certification dumps

 

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