FAQ - SAP Business One
Here we are listing all SAP Business One Frequently Asked Questions. These are mostly asked when appearing for SAP Business One Exam. Once you go through it, this will help you to better prepare for exam.
What is the cost of C_TB120 exam or SAP Business One certification fees?
200 USD if you purchase CER001 (1 attempt) and 500 USD if you purchase CER006 (6 attempts). For two attempts, 276 USD.
What is the passing percentage for SAP Business One exam?
60 Percentage
What is the duration of exam C_TB120?
24 hrs
What are the topics covered in exam C_TB120?
- Logistics => Demonstrate knowledge of the business processes for sales, purchasing, warehouse management, MRP, production, and customer service. Describe how to set up logistics, CRM, and service in SAP Business One. Demonstrate the ability perform common tasks for logistics.
- Financials => Demonstrate knowledge of the business processes for posting journal entries, payments, reconciliations, fixed assets, cost accounting, financial and accounting reports. Describe how to set up financials including G/L account defaults, the chart of accounts, currencies and posting periods. Demonstrate the ability to perform common financial and banking tasks.
- Implementation => Explain how to use the tools provided in the Implementation Center and in SAP's implementation methodology to run a successful implementation project. Demonstrate the ability to set up and configure a new SAP Business One company, including initialization settings, customization tools, cockpit analytics, user settings and authorizations. Demonstrate compliance with the SAP maintenance policy.
What books needs to be read for exam C_TB120?
1. Managing Logistics in SAP Business One
2. Handling Accounting in SAP Business One
3. Implementing SAP Business One
Where to get Study Material and books for C_TB120?
You can check here the learning journey provided by SAP here Implementing SAP Business One.
In how many languages C_TB120 exam available?
German, English, Spanish, French, Japanese, Portuguese, Russian, Chinese
What is the level of SAP Business One exam?
Associate
What is the process to register C_TB120 exam?
1. Register with an SAP Universal ID
Instead of a simple email registration, SAP now requires an SAP Universal ID.
- Go to learning.sap.com and sign up.
- Crucial: Link at least two email addresses (professional and personal) to your Universal ID. This ensures your certifications stay with you even if you change companies.
2. Select Your Attempt Subscription
SAP now offers three main standalone tiers for exam attempts. Choose the one that fits your needs:
| Subscription Type | Attempts | Key Features |
| One Attempt (CER001) | 1 | Single exam attempt. |
| Two Attempts | 2 | 2 attempts + 10 hours of hands-on practice systems. |
| Six Attempts (CER006) | 6 | Max 6 attempts (max 3 per specific exam). |
- Pro Tip: If you need study materials as well, consider the SAP Learning Hub subscription, which includes 4 exam attempts per year plus full access to all training content and "Stay Certified" assessments.
3. Purchase and Access
- Search for your chosen attempt tier on the SAP Training Shop or directly through the pricing links on SAP Learning.
- Complete the checkout. Once processed, your subscription will be tied to your Universal ID.
- To see your active attempts, go to SAP Learning > My Learning > Subscriptions.
4. Schedule via the Exam Dashboard
- Navigate to the specific page of the certification you want to take (e.g., C_TB120).
- Click the "Schedule" or "Go to Certification Exam" button. This will redirect you to the Certification Hub.
- Click on "Exam Dashboard".
- Find your exam in the list and click the Calendar Icon to pick a date and time.
- Important: Set your Time Zone manually. If left blank, it defaults to UTC, which often causes candidates to miss their window.
5. Prepare for the New Exam Formats
The format has moved beyond simple multiple-choice. Depending on the exam, you may encounter:
- Scenario-Based Assessments: Answering real-world problems in a simulated environment.
- AI-Guided Roleplay: For certain certifications, you may interact with an AI (Yoodli) to justify your technical decisions.
- Open-Book: Some practical exams now allow access to official SAP documentation during the test.
6. Maintain Your Badge ("Stay Certified")
SAP certifications now require an annual "maintenance" to remain valid.
- Your badge is valid for 12 months.
- To extend it, you must complete a "Stay Certified" assessment (a short, non-proctored quiz) on the SAP Learning portal before the expiration date.
Note: These assessments typically require an active SAP Learning Hub subscription to access.
How is the exam conducted?
SAP C_TB120 Certification exam is remotely proctored via a webcam on your PC or laptop, and you can schedule your exam 24/7 via Certification Hub.
Do I need to go someplace to take the C_TB120 exam?
No, exams are available online 24/7 and each exam is proctored remotely. You can take exams anywhere in the world as long as you have an Internet connection and a laptop or desktop computer with a webcam.
Do I need to be alone to take exam?
Yes, phone should also be switched off. Your exam supervisor or examiner will ask you to rotate your webcam around the room prior to beginning your SAP Certification exam. Please ensure the area contains only permitted items approved by your exam supervisor. Whiteboards and bulletin boards must be cleared, erased, or covered, unless they are facing away from you. All cell phones, tablets, and other communication or recording devices must be removed from the computer area.
Can I take SAP C_TB120 Certification exam on a tablet computer?
No, tablets are not supported.
What do I receive after successful completion of exam?
Successful examinees receive an SAP Certification digital badge for their accomplishment.
What is the benefit of taking the exam?
- Gain a highly recognized accreditation of excellence.
- Differentiate yourself in the labour market.
- Validate your skills to execute with confidence.
- Possibility to attain higher wages and billable rates with a highly valued credential.
Can I retake for SAP Business One exam, if fail?
You can attempt C_TB120 exam 2 more times. If in worst case, you still could not clear the exam after 2 times, then you will have to wait for next version of exam to arrive.
What topics are covered in Course Managing Logistics in SAP Business One?
- Exploring SAP Business One
- Handling the Purchasing Process in SAP Business One
- Handling the Sales Process in SAP Business One
- Managing Inventory in SAP Business One
- Handling Pricing in SAP Business One
- Processing Production and MRP in SAP Business One
- Managing the Service Process in SAP Business One
What topics are covered in Course Handling Accounting in SAP Business One?
- Accounting Basics
- Financial Setup
- Financial Process
- Banking Process
- Controlling Reports
- Fixed Assets
- Cost Accounting
What topics are covered in Course Implementing SAP Business One?
- Exploring Implementation Tools in SAP Business One
- System Setup and Administration in SAP Business One
- Customization Tools
How can I get the practice questions for exam C_TB120?
Practice questions are very important to understand the pattern of exam. You can check C_TB120 practice questions here.
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C_TB120 FAQ | C_TB120 detail | C_TB120 study material | C_TB120 practice tests | Ultimate Guide to Passing the SAP Business One | Career in SAP Business One
Disclaimer: This content is an independent study aid and is not affiliated with, endorsed by, or sponsored by SAP SE. All logos, trademarks, exam codes, and product names mentioned are the property of their respective owners. No real exam questions or SAP-proprietary content is used in this article. Only SAP's publicly available information is collected to guide the exam takers accurately.
