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SAP Certified Application Associate – SAP Service Cloud 2111

Everything you need to know about C_C4H510_21 exam

SAP Certified Application Associate – SAP Service Cloud 2111

Official Exam SAP Service Cloud 2111 Details

SAP official SAP Service Cloud 2111 exam has Code C_C4H510_21. The exam will be referred by this Code everywhere only. The C_C4H510_21 exam contains 80 questions with completion time of 180 mins. Please check below details for more information:

  • Exam Name: SAP Certified Application Associate – SAP Service Cloud 2111
  • Exam Code: C_C4H510_21
  • Pass percentage: 65 Percentage
  • Exam duration: 180 mins
  • Exam Format: Multiple-choice and Multi-select
  • Language of exam: English
  • Level: Associate
  • Eligibility/Pre-Requisite: NIL
  • Exam cost: 200 USD

Keep reading to know more information…

Why should you take the exam C_C4H510_21

The “SAP Certified Application Associate – SAP Service Cloud 2111” certification exam verifies that the candidate possesses fundamental knowledge and proven skills in SAP Service Cloud project implementation. This certificate proves that the candidate has the core understanding required of an application consultant and is able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment. The certificate issued for passing this exam will be valid for 5 years.

Goals achieved through C_C4H510_21 Exam

  • You will gain a highly recognized accreditation of excellence.
  • You can differentiate yourself in the labour market.
  • You can validate your skills to execute with confidence.
  • You will have possibility to attain higher wages and billable rates with a highly valued credential.

Who should take exam C_C4H510_21 / Target Audience?

- Application Consultant
- Business Analyst
- Business Process Architect
- Business Process Owner / Team Lead / Power User
- Enterprise Architect
- Industry Specialist
- Program/Project Manager
- Solution Architect
- System Administrator
- Trainer
- User
- Program / Project Manager

C_C4H510_21 Syllabus or Topic areas

- Service Objects, (> 12%) => Explain Registered Products their usage in Service Tickets. Explain Installed Base its usage in Service Tickets. Explain Warranty Management its usage in Service Tickets.
- Service Elements and Notification, (8% - 12%) => Setup Service Levels, Categories and define Work Distribution rules for Service Process. Set up a notification process and configure conditions and actions for workflows.
- Personalization and Extensibility, (8% - 12%) => Identify how to use personalization and extensibility, including mashups and custom business objects.
- Reporting, (8% - 12%) => Leverage MS Excel with SAP Cloud for Customer reports, and identify different components of custom reports and interactive dashboards.
- Basic Setup Settings, (8% - 12%) => Identify standard implementation methodologies used by SAP for SAP Cloud for Customer implementations. Identify fine-tuning timeline and dependencies in the context of the overall project plan, and the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements.
- Data Management, (8% - 12%) => Use data migration templates, troubleshoot data migration issues and understand mass data maintenance. Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration.
- Service Business Process, (8% - 12%) => Identify the different Service Processes and their capabilities. Explain Time Recording and Fulfillment in Service Tickets.
- Communication Channel and Knowledge Base, (8% - 12%) => Communication channels for Service Tickets. Knowledge Base in SAP Service Cloud.
- Maintenance Plan, ( 8%) => Explain Maintenance Plan  its usage in Service Tickets.
- User Management, ( 8%) => Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions.
- Contracts and Ticket Hierarchy, ( 8%) => Explain Contracts  Case Management in Service Tickets.

C_C4H510_21 Study guide or how to prepare for C_C4H510_21?

  • First step is to read through the books mentioned on above “C_C4H510_21 Syllabus or Topic areas”. You can get the C_C4H510_21 books from here.
Books/Study Material - SAP Service Cloud 2111 {C_C4H510_21}

Books are referred to as the best and most valuable source of knowledge. Studying smart is a new strategy these days. Build your knowledge from the ground up with books and study guides, then expand your understanding with video tutorials. Combine your preparation with study guides and watching video lectures to reap the benefits of both. It helps you connect concepts together and helps you understand and learn in the right way.

  • Go through the practice questions given at the end of each test.
  • Once you went through the books, you can enrol for C_C4H510_21 dumps. These tests will help you get idea about actual questions asked in exam.
SAP Service Cloud 2111 {C_C4H510_21} Questions

Certification practice tests are the best way to test your knowledge and realize how prepared you are. It helps the candidates to know in which subjects they are still weak and which they have mastered. Incorporating practice tests into your exam preparation routine is extremely beneficial.

Steps (Buying Guide) to take exam C_C4H510_21 

  • Go to training.sap.com and register with your E-Mail id.
  • Confirm your email address and finish the registration.
  • If you are planning to take only this exam, then you need to buy for Single attempt subscription which is CER001. CER001 giver 12 months period in which you can schedule the C_C4H510_21 exam.
CER001
  • Search for product CER001 on SAP website and add it to cart and do the checkout.
  • If you are planning to do multiple SAP certifications, then you should consider buying CER006 product. CER006 also gives 12 months period in which you can schedule maximum 6 exams.
CER006
  • Once you have purchased either CER001 or CER006, you will get access to SAP certification hub.
  • Click on your profile icon and select “Access purchased Subscriptions” as shown below:
Access purchased Subscriptions
  • Go to SAP certification hub. click on “Exam Dashboard”. Next, click on “Schedule an exam” and you are good to go.
Exam Dashboard
  • Successful completion will make you receive an SAP Certification digital badge for your accomplishment.

Retake rules of exam C_C4H510_21

If you are not able to pass SAP Service Cloud 2111 certification examination, then you can reappear for it 2 more times. If you do not pass even after 3 attempts, then you will have to wait for next version launch of C_C4H510_21 exam.

Keeping certification validity up to date

SAP Global Certification has validity for each exam which is launched. You need to keep an eye on it through list of valid SAP exam. You can appear for delta exam of C_C4H510_21 certification exam or stay current assessments, if launched any.

Test yourself with SAP C_C4H510_21 Practice Exam

C_C4H510_21 dumps help you clear the exam by testing your knowledge of the material. By answering questions, you can see where you need to brush up on your understanding of the concepts. In addition, answering questions can help you identify any areas where you may need more study.

 

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