SAP Field Service Management Demo Questions

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SAP Field Service Management Sample Questions:

1 Which objects can be synchronized and viewed on the mobile app?

A. Project, Skills, Service Call

B. Activity, Project, Opportunities

C. Activity, Business Partner, Skills

D. Activity, Service Call, Quotations

2 Which of the following is a mandatory field when you create a Smartform template?

A. Version

B. Label

C. Description

D. Category

3 Which objects can you approve using the Time and Material journal? (3 correct)

A. Quotation

B. Expenses

C. Efforts

D. Work time

E. Mileage

4 Which aspect of SAP Field Service Management helps businesses to expand their service area beyond their own list of qualified technicians?

A. Customer Self-Service

B. Service Contracts

C. Service Maps

D. Crowd Service

5 How do you activate the integrated checkout feature in the SAP Field Service Management mobile app? (3 correct)

A. Create custom business rules.

B. Activate permissions.

C. Enable company settings.

D. Configure checkout workflow steps.

E. Adjust cloud account settings.

6 For which SAP Field Service Management objects is a bi-directional flow supported when you integrate with SAP Service Cloud? (2 correct)

A. Service call

B. Activity

C. Time and Material journal

D. Service contract

7 What is the purpose of a visibility condition in Smartforms? (2 correct)

A. It is used to hide a Smartform from the mobile device.

B. It is used to change Smartform mode from development to active.

C. It is used to hide specific chapters.

D. It is used to hide specific elements.

8 What are some of the available options to create dashboard reports? (2 correct)

A. Use pre-assembled reports.

B. Use pre-assembled queries.

C. Modify an existing query or create a new query.

D. Import queries.

9 As an administrator, which actions can you take on the Time and Material journal tab? (3 correct)

A. Release

B. Delete

C. Approve

D. Close

E. Review

10 As an administrator, you want to send automatic notifications to your technician when you are finished modifying the approval status of an effort item related to your technician’s service call. Which company setting will you activate within the administration module?

A. CoresSystems.Mobile.ApprovedEffortsModificationAllowed

B. CoreSystems.CoresystemsFSM.DL.Notifications.Enabled

C. CoreSystems.CoresystemsFSM.Mobile.

D. PushNotifications.ActivityChanges.En

Check C_FSM_2211 Answer Key

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